HPE DX190R Gen10 3-Year NBD w/CDMR Service | Support, Warranty — HL5R2E
Protect DX190R Gen10 deployments with 3 years of next business day service and defective media retention. Built for teams that need fast hardware recovery, controlled media handling, and a support plan that fits production environments where downtime and data exposure are not acceptable. Maintain service continuity with 3-year next business day coverage Protect sensitive data handling with defective media retention Reduce repair delays via next business day response timing Align support coverage with US delivery for domestic deployments Support operational planning using a fixed 3-year service term Limit downtime exposure with hardware-focused service coverage Simplify procurement decisions with a clearly defined support window Key Features 3-year support term Next business day response Defective media retention included US delivery coverage Supports HPE DX190R Gen10 Service part number HL5R2E FAQ What does next business day support mean for this service? If a covered issue is reported, HPE targets response on the next business day rather than same-day dispatch. What is defective media retention? Defective media retention allows you to keep failed media components instead of returning them, which helps support internal data handling policies. Which product is covered? This service is designed for the HPE DX190R Gen10 platform. Is this a hardware product? No. This is a 3-year support service, so physical dimensions do not apply.
- Pricing Type: Term Service
- Response Time: Next Business Day
- Product Supported: HPE DX190R Gen10
- Support Hours: Business Day
- Bundle Support: CDMR
- Covered Period: 3 Years
- Provided Support: Next Business Day with Defective Media Retention
- Service Characteristic: US Delivery
- Key Feature 1: 3-year support term
- Key Feature 2: Next business day response
- Key Feature 3: Defective media retention included
- Key Feature 4: US delivery coverage
- Key Feature 5: Supports HPE DX190R Gen10
- Key Feature 6: Service part number HL5R2E
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