HPE ARUBA IAP-325 3Y Foundation Care — 24x7 Support, IAP-325 | Foundation Care, 3 Year — H6DG3E

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SKU
H6DG3E
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Maintain continuous wireless service and predictable operational costs for Aruba IAP‑325 deployments with a three‑year, 24x7 Foundation Care subscription. This service delivers around‑the‑clock access to Aruba technical resources for software incidents, access to maintenance releases, and prioritized escalation to engineering. Lead with outcomes: minimize mean time to repair, stabilize production SSIDs during critical events, and avoid configuration drift through timely software updates. Foundation Care pairs with your IT processes to reduce operational overhead — engineers get direct vendor routing for complex faults, and procurement gains a single predictable line item for maintenance. Choose this package when you need guaranteed vendor engagement for wireless infrastructure that supports business‑critical connectivity and roaming for employees and IoT devices. Ideal For Support business‑critical campus Wi‑Fi serving office workers and guest access Maintain retail wireless infrastructure for POS and inventory scanning Protect manufacturing floor Wi‑Fi for real‑time telemetry and automated systems Standardize support across distributed branch sites with predictable SLA routing Why This Product 1 Provides 24x7 vendor support and maintenance releases specifically for IAP‑325 2 Three‑year term balances cost with vendor engagement for medium lifecycle planning 3 Delivers prioritized escalation paths to Aruba engineering vs. community support 4 Covers software faults and maintenance releases but excludes third‑party hardware
  • Product Supported: Aruba IAP‑325
  • Provided Support: 24x7 technical support and incident management
  • Service Type: Foundation Care (Software Support)
  • Remote Onsite: Remote & Onsite (per contract)
  • Service Duration: 36 months
  • Service Location: Global remote support; onsite dispatch per contract
  • Service Description: 24x7 software support, maintenance releases, and prioritized incident escalation for Aruba IAP‑325
  • Key Feature 1: 36 months continuous Foundation Care coverage
  • Key Feature 2: 24x7 access to Aruba support and case intake
  • Key Feature 3: Software bug fixes and maintenance releases
  • Key Feature 4: Priority escalation to Aruba engineering
  • Key Feature 5: Remote diagnostics and troubleshooting
  • Key Feature 6: Coverage scoped to IAP‑325 hardware and associated ArubaOS firmware
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