HPE Aruba ClearPass 2500 4-Year 24x7 EDU/R Support — ClearPass2500, Support, H9XN0E — H9XN0E
Ensure high-availability of ClearPass 2500-based authentication services with HPE Aruba ClearPass 2500 4-year 24x7 EDU/R support (MPN H9XN0E). This professional service provides continuous access to Aruba technical specialists for incident triage, priority escalation, and update guidance tied to ClearPass 2500 entitlements. The EDU/R designation supports education-specific renewal cycles and procurement windows. Support covers troubleshooting for policy enforcement, guest workflows, device profiling, and integration questions across wired and wireless environments. For IT teams managing campus or branch deployments, the service reduces mean time to repair through vendor-backed diagnostics and knowledge-base access while keeping software entitlements aligned with institutional licensing. Purchase this support tier to maintain predictable operational readiness and to ensure vendor escalation for complex access-control incidents affecting academic operations. Ideal For Protect branch or campus ClearPass 2500 authentication during peak enrollment Ensure rapid vendor escalation for MFA and RADIUS failures Coordinate license renewals to match academic fiscal cycles Get appliance-specific entitlement support for ClearPass 2500 deployments Why This Product 1 Targeted to ClearPass 2500 entitlement versus general ClearPass SKUs 2 Includes education renewal coordination not found in standard support 3 Provides 24x7 priority escalation for authentication incidents 4 Focuses on policy and profiling workflows across wired/wireless environments
- Mpn: H9XN0E
- Vendor: HPE Aruba
- Category: software-services/professional-services
- Product Supported: Aruba ClearPass 2500
- Covered Period: 4 Years
- Provided Support: 24x7 technical support
- Service Type: Support and Renewal
- Remote Onsite: Remote-first with vendor escalation
- Duration Hours: 34,560 hours
- Service Duration: 4 Years
- Service Location: Global remote support
- Service Description: 24x7 priority support for ClearPass 2500
- Key Feature 1: 4-year, 24x7 remote and phone support coverage
- Key Feature 2: Service applies to ClearPass 2500 entitlement (MPN H9XN0E)
- Key Feature 3: Education renewal (EDU/R) coordination
- Key Feature 4: Priority escalation to Aruba technical engineers
- Key Feature 5: Support for policy, profiling, and authentication workflows
- Key Feature 6: Access to vendor knowledge base and case history
Write Your Own Review
