HPE Aruba AP-504T 5Y FC 4H EXCH E/R Service | Foundation Care, Exchange Support — HK9D0E

Preserve wireless availability for AP-504T deployments with a 5-year Foundation Care plan that includes a 4-hour advanced exchange emergency response. Speed hardware replacement, maintain SLAs, and reduce operational overhead across dense WLAN sites. Minimize AP downtime with a 4-hour advanced exchange using vendor-shipped replacements Simplify lifecycle management with a 5 Years Foundation Care contract covering AP-504T Reduce troubleshooting overhead with coordinated remote and logistics-managed exchange Maintain Wi‑Fi SLAs by restoring access capacity via expedited hardware replacement Control support spend with a fixed-term plan using documented exchange SLAs Protect high-density sites with prioritized case handling and support escalation Streamline returns with vendor-authorized reverse logistics using provided RMA processes Ensure consistent firmware and compatibility guidance through Aruba support channels Key Features 5 Years coverage 4-hour advanced exchange emergency response Covers Aruba AP-504T access points Vendor-shipped replacement units Parts and exchange logistics included Priority support and case escalation Fixed-term warranty alignment FAQ What does the 4H EXCH term cover? 4H EXCH indicates a 4-hour advanced exchange emergency response where Aruba arranges shipment of replacement AP-504T units and coordinates return of failed units per contract terms. Is onsite technician dispatch included? This SKU is focused on advanced exchange (vendor-shipped replacements) and priority support; onsite technician dispatch is handled by separate services if required and not implied by exchange coverage. How are failed units returned to the vendor? Return logistics are coordinated through Aruba-authorized RMA processes; the contract includes reverse logistics instructions and return shipping for failed units. Can I cover multiple AP models under one contract? Coverage must be defined per contract and covered product list. Consolidated contracts across AP models are possible; consult your Aruba reseller to align serial numbers and model coverage.