HPE Aruba 5Y FC NBD OSWCDMR CX10000-48Y6CSVC | Network Support — H60Y8E
Protect critical network operations with a five-year support service designed around fast parts replacement and practical assistance. This service combines next-business-day response with phone support, web knowledge base access, and new releases updates, giving infrastructure teams the tools they need to resolve issues quickly and keep systems aligned with current software. For enterprise networks, service quality is measured by how quickly a failure is contained and how much effort it takes to restore normal operation. Next-business-day parts replacement helps reduce exposure when hardware problems occur, while access to updates and knowledge resources supports ongoing maintenance and issue resolution. The result is a support model that fits organizations managing production network gear where downtime carries real cost. This service is a strong fit for procurement teams that want clear coverage terms, predictable support economics, and a support path that extends beyond break-fix replacement. It adds value by combining response, guidance, and update access in one entitlement, helping teams maintain operational discipline across the full service term. Ideal For Supporting production network hardware with defined replacement coverage Maintaining enterprise switching infrastructure over a multi-year term Reducing recovery time after parts-related failures Providing support resources for operations teams managing critical network gear Why This Product 1 Includes parts replacement plus support resources, not replacement alone 2 Five-year term supports long-range infrastructure planning 3 Next-business-day response balances speed and cost control 4 Better fit for production networks than basic warranty coverage
- Bundle Support: Extended service
- Covered Period: 5 years
- Provided Support: Parts replacement, new releases update, web knowledge base access, phone support
- Service Characteristic: Parts
- Service Type: Extended service
- Remote Onsite: Both
- Duration Hours: 43,800 hours
- Service Duration: 5 years
- Service Location: Onsite and remote
- Service Description: Next-business-day parts replacement service with phone support, web knowledge base access, and new releases updates
- Key Feature 1: 5-year service term
- Key Feature 2: Next-business-day parts replacement
- Key Feature 3: 24x7 availability for support handling
- Key Feature 4: Phone support included
- Key Feature 5: Web knowledge base access included
- Key Feature 6: New releases update entitlement
- Key Feature 7: Parts-focused service characteristic
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