HPE Aruba 5Y FC NBD 6100 48G CL4 Service — 5 Year On-Site | Support, Switch — HV0P9E

Keep Aruba 6100 48‑port switch deployments online with five years of Foundation Care that pairs next‑business‑day on‑site hardware replacement and remote troubleshooting to reduce mean time to repair and protect service-level agreements. Ensure rapid hardware restoration with next‑business‑day on‑site response for Aruba 6100 48 ports Provide multi‑year continuity with a 5 Year Foundation Care term Reduce troubleshooting time with remote technical support via HPE support engineers Maintain spare parts availability with vendor‑managed parts replacement for covered components Streamline incident handling with vendor escalation and case management using the service contract Protect operational budgets with fixed multi‑year service pricing for the covered device Align repairs to enterprise windows using scheduled on‑site dispatch for covered events Improve SLA predictability with documented response and repair commitments Key Features 5 Year coverage, Foundation Care Next‑Business‑Day on‑site hardware response Support scope: Aruba 6100 48G CL4 switch Vendor remote diagnostics and escalation Parts replacement included for covered faults Contracted service handling and case management FAQ What does next‑business‑day on‑site response mean under this contract? Next‑business‑day on‑site response obligates HPE to dispatch a qualified field engineer to the customer site on the next business day after fault verification and parts availability, subject to local terms and business‑day definitions. Does this service include parts replacement? Yes. The contract includes vendor‑managed parts replacement for covered hardware faults on the Aruba 6100 48G CL4 switch during the 5‑year term. Can I escalate a case to HPE engineering? Yes. Foundation Care provides access to HPE support engineers and formal escalation paths to resolve complex hardware and firmware issues. Is software maintenance included? Remote diagnostic assistance and guidance for software/firmware issues are included, but explicit software upgrade entitlements depend on the underlying product license—confirm entitlements prior to purchase.