HPE Aruba 5Y FC 24x7 ClearPass NL OG500EPSVC | Support Services — H9WZ9E

Keep ClearPass support aligned to the demands of always-on access control. This 5-year HPE service provides 24x7 coverage for environments that depend on policy enforcement, authentication, and network access decisions across wired, wireless, and guest traffic. For teams managing regulated networks or distributed campuses, the value is not just response time — it is continuity of the control plane that governs who gets on the network and under what conditions. ClearPass sits at the center of identity-driven access, so service quality matters. A support contract like this helps reduce operational risk by giving infrastructure teams a defined path for issue escalation, troubleshooting, and vendor-backed resolution support throughout the coverage period. It is a practical fit for organizations that cannot afford extended downtime in authentication workflows or access policy enforcement. Compared with basic coverage, 24x7 support is built for environments where access issues can affect users, devices, and security posture at any hour. This service is designed to help preserve uptime, protect operational consistency, and support the teams responsible for keeping access decisions reliable at scale. Ideal For Supporting campus-wide ClearPass deployments that require continuous access control Maintaining authentication services for distributed enterprise networks Backing regulated environments where access policy enforcement must stay available Providing vendor support for teams running 24x7 network operations Why This Product 1 24x7 coverage instead of business-hours-only support 2 5-year term for longer planning horizons 3 Built for ClearPass environments, not generic IT support 4 Vendor-backed escalation for access control issues