HPE Aruba 4Y FC NBD Exchange Repair AP-577 Service — 4 Years, NBD | AP-577, Support — HS6J6E

Sustain AP-577 availability through a 4-year next-business-day exchange and repair agreement. Provides hardware exchange and repair coverage to reduce mean time to restore and simplify vendor-managed replacements for campus and branch Wi‑Fi deployments. Ensure availability with next-business-day exchange for AP-577 hardware Reduce downtime with hardware repair and parts replacement via HPE support Simplify lifecycle costs with a 4-year service term using Manufacturer Part Number HS6J6E Streamline logistics with vendor-managed exchange and repair via HPE channels Accelerate troubleshooting with covered parts and labor via case escalation Limit procurement friction with contract renewal planning using this service Maintain warranty alignment with manufacturer-provided exchange service via HPE Key Features Service term: 4 years Coverage type: Next-business-day exchange and repair Target device: Aruba AP-577 Manufacturer part number: HS6J6E Includes: parts and labor for covered failures Support channel: HPE support and case escalation FAQ What does NBD exchange cover for AP-577? Next-business-day exchange provides a replacement AP-577 unit dispatched via HPE logistics when a covered hardware failure is validated, plus repair and parts handling for the failed unit. Is on-site technician dispatch included? This service provides vendor-managed exchange and repair logistics; on-site technician dispatch may not be included unless specified in the customer contract or local service options. How do I open a case for a failed AP-577? Open a support case through HPE support channels using the device serial and the service MPN HS6J6E; HPE will validate the failure and initiate exchange logistics when eligible. Can this service be transferred during hardware refresh? Transferability depends on HPE contract terms and local policies; consult HPE support or your procurement representative to arrange transfers or amendments.