HPE Aruba 3Y FC NBD Exch AP-635 Service | Technical Support — H29ZRE

Protect AP-635 operations with 24x7 technical support, 2-hour response coverage, and next-business-day exchange service. Built for teams that need fast fault isolation, rapid replacement, and predictable support for critical wireless infrastructure. Restore wireless availability with 24x7 technical support Reduce outage impact using 2-hour response coverage Replace failed hardware via next-business-day exchange Resolve incidents through phone support from HPE Support mixed handling with electronic and physical service coverage Maintain production continuity with 1-year service duration Align support to virtualized environments using VMware View Premier Bundle Cover enterprise deployments supporting up to 100 virtual machines Key Features Service name: Care Pack Critical Advantage L3 Service type: Technical support Service duration: 1 year Service description: 24 x 7 x 2 hour Service sub type: Electronic and physical Provided support: Phone support Product supported: VMware View Premier Bundle Coverage scope: 100 virtual machines FAQ What does this service cover? It provides 24x7 technical support with 2-hour response coverage and next-business-day exchange handling for the AP-635 service scope. Is phone support included? Yes. The provided support type is phone support, which gives administrators direct access to technical assistance. How long is the service term? The service duration is 1 year. What environment is this service associated with? The supported product information references the VMware View Premier Bundle and coverage for up to 100 virtual machines.