HPE Aruba 3Y 24x7x4 On-site Exchange HQ1V7E — 24x7 support, 4-hour response | On-site, Exchange — HQ1V7E

Keep enterprise Aruba switching platforms available and serviceable around the clock by placing a 3‑year on-site exchange contract at the infrastructure level. This service guarantees a 4‑hour parts and labor response window and on-site exchange capability, combined with phone support and web knowledge‑base access to accelerate diagnostics and restoration. For procurement and infrastructure teams, this contract reduces support variability and shifts hardware replacement risk to the vendor, preserving technician hours for higher‑value tasks. Coverage includes parts replacement, repair and full exchange handling; electronic service channels enable fast case creation and tracking while on-site technicians complete repairs. This offering is appropriate where downtime costs justify rapid physical response and where predictable service economics improve budgeting and SLA alignment. Ideal For Protect campus aggregation and distribution switches that require rapid physical replacement Support data center top-of-rack switches where four-hour hardware recovery is required Cover branch aggregation switches to minimize local technician dispatch and inventory Provide enterprise SLA alignment for finance and application teams with predictable response Why This Product 1 Provides guaranteed 4‑hour parts and labor on‑site response versus depot-only repair 2 Includes exchange and parts replacement to avoid local spares inventory 3 Offers phone and web support channels for faster troubleshooting than basic maintenance 4 Three‑year term locks predictable service economics compared with ad‑hoc break/fix