HPE Aruba 3Y 24x7 SW EDU/R AP 555 SVC | 3 Year, 24x7, AP-555 Software Support — HG6Q1E

Maintain AP-555 availability and security with a 3 year 24x7 software support contract. Includes software updates, remote troubleshooting and vendor escalation to reduce operational risk and preserve wireless service levels. Provide 24x7 remote technical support with/using HPE Aruba support channels Deliver software updates and security patches with/using AP-555 firmware releases Enable vendor escalation with/using Aruba engineering case routing Maintain licensing compliance with/using EDU/R subscription entitlements Reduce incident resolution time with/using continuous remote troubleshooting Simplify renewals with/using consolidated 3 year subscription term Document support events with/using centralized case records and reports Key Features Vendor: HPE Aruba MPN: HG6Q1E Support term: 3 Year Coverage: 24x7 software support Product focus: AP-555 access points Includes: software updates and remote troubleshooting Delivery: Vendor-level escalation to Aruba engineering FAQ What does EDU/R indicate for this service? EDU/R designates the SKU common to education and institutional deployments; functionality is identical to standard support but aligns purchasing and compliance for those sectors. Does this subscription include firmware and security updates? Yes. The 3 year 24x7 subscription includes access to Aruba AP-555 firmware releases and security patch distributions during the covered period. How do I open a support case outside business hours? Open cases via the HPE Aruba support portal or designated phone line; this subscription provides 24x7 intake and vendor escalation as required. Can I transfer the support to another AP-555 fleet? Support is typically tied to license and deployment records; contact your HPE sales or channel representative to discuss reassignment options and any pro-rata adjustments.