HPE ANW FC 5Y NBD CP N1000 SVC — 5 Year Next Business Day Support | Care Pack, EDU/RET — H04KHE

Maintain uptime for N1000 deployments with 5 years of Next Business Day onsite support tailored for education and retail customers. HPE-authorized technicians, parts replacement and single-vendor contracting reduce resolution time and procurement overhead. Deliver Next Business Day onsite response with HPE-authorized field service Provide 5 years of coverage with manufacturer-backed repair and parts entitlement Reduce downtime via prioritized service dispatch using N1000 product identification Simplify procurement through a single care-pack SKU using HPE contract terms Document repairs and parts using HPE service records with ticket escalation Maintain warranty continuity with HPE-certified replacement parts using authorized channels Streamline multi-site support via EDU/RET billing and administrative alignment Key Features Next Business Day onsite response, 5 years coverage Care Pack for N1000 series hardware EDU/RET customer designation for education and retail operations Manufacturer parts entitlement and replacement HPE-authorized field service technicians Single-vendor service escalation and ticketing FAQ What does NBD mean for this care pack? NBD denotes Next Business Day onsite response; when a covered hardware failure is validated, HPE schedules a field engineer to arrive the next business day. Does this SKU include parts replacement? Yes—this manufacturer care pack includes HPE parts entitlement for covered failures to restore the N1000 hardware per service terms. Is this service limited to education and retail customers? The EDU/RET label indicates administrative and billing options optimized for education and retail deployments; coverage and SLAs remain the same. How does this care pack reduce total cost of ownership? By guaranteeing predictable response times, manufacturer parts, and single-vendor escalation, it reduces repair variability, administrative effort, and repeat failures that drive higher lifecycle costs.