HPE ANW FC 1Y NBD EDU/RET6300L 48 SW SVC — 1 Year NBD | Software Support, HPE — H01QNE

Maintain classroom and campus network availability with 1 Year Next Business Day software service for RET6300L 48 devices. Fast, vendor-backed response and software coverage tailored for education/retail deployments. Maintain EDU network availability with 1 Year Next Business Day (NBD) coverage Reduce resolution time with vendor-managed software service for RET6300L 48 Simplify support workflows via HPE escalation and case management Ensure predictable SLA performance with NBD response commitments Preserve configuration continuity using HPE software remediation processes Accelerate recovery with coordinated vendor diagnostics using HPE tooling Limit administrative overhead via single-vendor software support using the provided service scope Key Features 1 Year Next Business Day response Software service coverage for RET6300L 48 deployments HPE-delivered case management and escalation Vendor diagnostics and software remediation Education and retail deployment focus Single-SKU, single-vendor support model FAQ What does NBD mean for this service? NBD denotes Next Business Day response by HPE for covered software incidents; response times and on-site dispatch are governed by HPE's service terms for the SKU. Which hardware is covered by this SKU? This software service targets RET6300L 48-class deployments as indicated in the SKU designation; confirm serial numbers and model variants with HPE at order intake. How is the service activated after purchase? Activation requires registering the covered device(s) with HPE and providing proof of purchase or entitlement per HPE registration procedures. Can I escalate directly to HPE under this contract? Yes — the SKU provides manufacturer-managed case handling and escalation pathways as part of the service scope.