HPE ANW FC 1Y 4HR Onsite SWE/RAP-675 SVC | Onsite Support — H02DWE

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SKU
H02DWE
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Keep RAP-675 environments moving with one year of 4-hour onsite support. This service combines hardware parts replacement with software assistance, helping reduce interruption time and giving operations teams a faster path back to normal service when issues arise. Restore service faster with 4-hour onsite response coverage Reduce downtime using onsite parts replacement support Support RAP-675 environments with 1 year of service coverage Address hardware and software issues through a single support plan Improve recovery speed with local onsite service delivery Access phone support and web knowledge base resources during incidents Maintain predictable operating costs with fixed-term coverage Key Features 1-year service duration 4-hour onsite response time Parts replacement support Software support included Web knowledge base access Phone support included Service depot exchange workflow FAQ What response time is included? The service includes a 4-hour onsite response target. What support is included? Coverage includes parts replacement, software support, phone support, web knowledge base access, and new releases update support. How long is the service term? The service term is 1 year. Is this service onsite or remote? This is an onsite support service.
  • Pricing Type: Fixed term
  • Product Supported: RAP-675 environment
  • Bundle Support: Onsite support with parts replacement
  • Covered Period: 1 year
  • Provided Support: Parts replacement, software support, phone support, web knowledge base access, new releases update
  • Service Characteristic: 4-hour onsite response
  • Service Type: Onsite support service
  • Remote Onsite: Onsite
  • Duration Hours: 0 hours
  • Service Duration: 1 year
  • Service Location: Onsite
  • Service Description: 4-hour onsite support with parts replacement and software assistance
  • Certification Vendor: HPE
  • Key Feature 1: 1-year service duration
  • Key Feature 2: 4-hour onsite response time
  • Key Feature 3: Parts replacement support
  • Key Feature 4: Software support included
  • Key Feature 5: Web knowledge base access
  • Key Feature 6: Phone support included
  • Key Feature 7: Service depot exchange workflow
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