HPE 5Y TC ESS WDMR DL380 Gen10 Service | ProLiant, Enterprise Support — HS7Z4E

Keep mission-critical DL380 Gen10 infrastructure covered with a 5-year HPE Tech Care Essential service that includes defective media retention. This support model is built for teams that need predictable coverage, faster issue resolution paths, and tighter control over failed storage media during the service term. For enterprise server fleets, the value is in reducing operational friction when hardware issues arise. Instead of treating support as a generic add-on, this service aligns with the realities of production infrastructure: long refresh cycles, compliance requirements, and the need to preserve failed media for internal handling. That matters when the server hosts sensitive workloads, audit-bound systems, or applications where replacement timing and data handling procedures are tightly managed. HPE Tech Care Essential is designed to support the installed base of DL380 Gen10 systems without forcing a disruptive service model change. It helps standardize coverage across environments and gives procurement teams a clear support term for budgeting and lifecycle planning. For organizations that depend on the DL380 Gen10 platform, this service helps protect uptime, reduce recovery uncertainty, and extend the operational value of the hardware already in place. Ideal For Cover a production DL380 Gen10 server running business-critical applications Support regulated environments that require retention of failed storage media Standardize support terms across a ProLiant server fleet Extend service coverage for a server that remains in active use beyond the initial warranty period Why This Product 1 Includes defective media retention, not just standard break-fix coverage 2 Built specifically for HPE ProLiant DL380 Gen10 systems 3 Provides a 5-year service term for lifecycle planning 4 Better suited to regulated or long-retention environments than basic warranty coverage