HPE 5Y TC ESS WDMR Apollo 4520 SVC | On-site Support, 24 x 7 — H00K4E

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SKU

H00K4E

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HPE 5Y TC ESS WDMR APOLLO 4520 SVC

Pricing Type: Service contract
Product Supported: HPE Apollo 4520
Bundle Support: Hardware and software support
Covered Period: 5 years
Provided Support: Phone support, repair, software support
Service Characteristic: Remote diagnosis, on-site repair, collaborative call management
Service Type: Technical support and warranty service
Remote Onsite: On-site
Duration Hours: 43,800 hours
Service Duration: 5 years
Service Location: On-site
Service Description: 24 x 7 x 2 Hour support with remote diagnosis and on-site repair
Compatibility: HPE Apollo 4520 systems and eligible HPE/selected third-party software
Certification Vendor: HPE
Key Feature 1: 5-year service duration
Key Feature 2: 24 x 7 support coverage
Key Feature 3: 2-hour response time
Key Feature 4: On-site hardware repair
Key Feature 5: Remote diagnosis and support
Key Feature 6: Software support included
Key Feature 7: Collaborative call management
Key Feature 8: Technical support for HPE and selected third-party products