HPE 5Y FC 24x7 AW 100 Failover Service — 5 Year 24x7 Support | AirWave, Failover — H2WA0E

Preserve network-management continuity with five years of 24x7 Foundation Care and failover support for AirWave 100. Achieve continuous monitoring availability, accelerated response, and documented recovery steps to reduce mean time to repair for management-plane failures. Protect management availability with 24x7 failover support via HPE response teams Reduce monitoring downtime with five years coverage using Foundation Care Coordinate failover procedures with HPE engineers using AirWave operational guidance Accelerate incident response with prioritized handling using 24x7 support channels Document recovery workflows with HPE-provided remediation steps using service engagement Align licensing and appliance recovery with HPE validation using pre-purchase confirmation Stabilize operational spend with a single 60-month contracted term Key Features 60-month coverage 24x7 failover support HPE coordinated remediation Management-plane focus for AirWave 100 Priority response channels Service documentation and recovery guidance FAQ What does 'AW 100 failover' cover? The SKU provides failover and recovery support scoped to AirWave 100 deployments, focusing on restoring management-plane functions and coordinating remediation. Is support available around the clock? Yes. This service provides 24x7 response and failover coordination as indicated by the 24x7 term in the SKU. How long is the contract term? This SKU delivers 60 months (five years) of Foundation Care coverage. Do I need additional licensing or hardware to enable failover? Possibly. Confirm with HPE whether your AirWave licensing or appliance architecture requires additional licenses or a standby appliance; the service coordinates remediation but may not include appliance replacement licensing.