HPE 4Y Tech Care Basic MSL2024/4048/8096 KMIP Service — 4 Year, KMIP | Tape Library, On-site — H04K6E

Sustain tape-library availability and secure key management for MSL2024/4048/8096 with a 4-year HPE Tech Care Basic service. Includes KMIP integration, 24x7 remote support and on-site parts-and-labor dispatch to minimize downtime for backup and archive operations. Extend operational uptime with a 4-year Tech Care Basic service Protect encryption workflows with KMIP-compatible key management support Reduce repair time with on-site parts-and-labor dispatch Access troubleshooting 24x7 via HPE support channels Maintain firmware interoperability for MSL2024/4048/8096 libraries Simplify vendor management with a single service contract Mitigate archive risk via validated MSL spare coverage Key Features Coverage: 4 Year Tech Care Basic Supported models: MSL2024, MSL4048, MSL8096 KMIP: Key Management Interoperability Protocol support Support hours: 24x7 remote access Service delivery: On-site parts and labor Scope: Hardware repair and firmware compatibility assistance FAQ What hardware models does this service cover? This service covers HPE MSL2024, MSL4048 and MSL8096 tape library models as specified in the contract. Does the service include KMIP key-management support? Yes. The offering includes KMIP-compatible key-management support to preserve encrypted tape workflows and key interoperability. Is on-site labor included or only parts replacement? On-site parts and labor are included under the Tech Care Basic coverage to ensure repairs are completed at the customer site. How do I initiate a service request? Open a ticket via HPE Support Central or call the HPE support phone number; provide the contract ID and product serial to expedite dispatch.