HPE Foundation Care 24x7 Service

Availability: In stock
SKU
U6TG1E
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HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
Product image U6TG1E
  • HPE For products covered by Foundation Care, HPE offers three distinct service levels:: HPE Foundation Care NBD Service | HPE Foundation Care 24x7 Service | HPE Foundation Care CTR Service
General Information
CategoryTechnical support or help desk services
DescriptionHPE Foundation Care 24x7 Service - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
ManufacturerHewlett Packard Enterprise
MSRP$7,630.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: JL075A#ABB, JL075A#ACE, JL075AR
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 4 years
  • Product info support - web knowledge base access - 4 years
  • New releases update - 4 years
General
Full Contract Period4 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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