HPE 3YR NBD Onsite Travel Active Care NB SVC | Enterprise Support — U18L3E
Protect notebook deployments with a 3-year next-business-day onsite service designed to reduce interruption when hardware problems occur away from the office. This Active Care plan adds travel coverage, helping support distributed users who depend on their systems in transit, at client sites, and across remote locations. For IT teams, the value is speed and predictability. Instead of routing users through lengthy repair cycles, onsite response helps move resolution closer to the point of failure. That matters when notebooks are tied to sales activity, executive workflows, or field operations where even a short outage can stall work. This service is a strong fit for organizations that standardize on premium notebooks and want a higher-touch support model than basic depot coverage. It helps preserve uptime, reduce service friction, and keep support aligned with the way mobile professionals actually work. Ideal For Supporting executive notebooks used across offices and travel Maintaining field-worker laptops that cannot wait for depot repair Standardizing premium support for distributed notebook fleets Reducing downtime for business-critical mobile endpoints Why This Product 1 Includes onsite response instead of depot-only repair 2 Adds travel coverage for mobile users 3 Extends support to 3 years for predictable planning 4 Fits notebook fleets that need faster restoration
- Pricing Type: Service contract
- Bundle Support: Travel Active Care
- Covered Period: 3 years
- Provided Support: Onsite support
- Service Characteristic: Next-business-day response
- Service Type: Next-business-day onsite support
- Remote Onsite: Onsite
- Duration Hours: N/A
- Service Duration: 3 years
- Service Location: Onsite
- Product Supported: Notebook computers
- Service Description: Active Care notebook service with travel coverage
- Certification Vendor: HP Inc.
- Language Supported: English
- Key Feature 1: 3-year service term
- Key Feature 2: Next-business-day onsite response
- Key Feature 3: Travel coverage included
- Key Feature 4: Active Care support model
- Key Feature 5: Notebook service coverage
- Key Feature 6: Professional hardware support
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