HPE 3Y TC Base SWTC SN2010M w/NVD SVC | Cisco Support — H97S3E
Keep your switching environment supported with 3-year, 24x7 technical coverage for SN2010M deployments. This service includes phone support, web support, web knowledge base access, and new releases updates to help maintain stability, reduce troubleshooting time, and keep operations moving. Protect switching uptime with 3-year technical support coverage Resolve incidents faster with 24x7 phone support Access troubleshooting resources through web support Search fixes and guidance using web knowledge base access Keep the platform current with new releases updates Support production networks with vendor-backed escalation Reduce downtime exposure with around-the-clock service availability Plan support spend predictably across a 1-year service term Key Features Service type: technical support Service duration: 1 year Service availability: 24 x 7 Provided support: phone support Provided support: web support Provided support: web knowledge base access Provided support: new releases update Service name: Base FAQ What support channels are included? The service includes phone support, web support, web knowledge base access, and new releases updates. Is this support available around the clock? Yes. The service description specifies 24 x 7 technical support. What is the service term? The service duration is 1 year. What kind of environment is this intended for? It is intended for SN2010M switching environments that need vendor-backed technical support and release updates.
- Service type: technical support
- Service duration: 1 year
- Service availability: 24 x 7
- Provided support: phone support
- Service name: Base
- Service Type: Technical Support
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Remote
- Service Description: 24 x 7 technical support for SN2010M switching environments
- Certification Vendor: HPE
- Product Supported: SN2010M switching environments
- Bundle Support: Technical support service
- Covered Period: 1 Year
- Provided Support: Phone Support, Web Support, Web Knowledge Base Access, New Releases Update
- Service Characteristic: 24 x 7 coverage
- Key Feature 1: Service type: technical support
- Key Feature 2: Service duration: 1 year
- Key Feature 3: Service availability: 24 x 7
- Key Feature 4: Provided support: phone support
- Key Feature 5: Provided support: web support
- Key Feature 6: Provided support: web knowledge base access
- Key Feature 7: Provided support: new releases update
- Key Feature 8: Service name: Base
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