HPE 2920-24G 5-Year 24x7 4-Hour Care Pack | On-Site Support — H1LA1E

Extend support for the HPE 2920-24G Switch with five years of Foundation Care coverage. This service is designed for production environments that cannot wait for standard business-hours response when a switch failure affects users, devices, or downstream services. With 24x7 coverage and a 4-hour on-site response target, HPE provides parts and labor support when hardware issues arise. That level of service is especially valuable for organizations running branch, campus, or distributed access networks where a single switch can affect many endpoints and where rapid restoration is worth the premium. The service helps reduce the operational risk of keeping essential switching hardware in service beyond the base warranty period. It also gives procurement teams a clear support term and operations teams a vendor-backed path to remediation without depending on ad hoc spare inventory or after-hours troubleshooting. For infrastructure teams, this is the support tier that matches the importance of the switch itself: fast response, on-site action, and a defined five-year coverage window. Ideal For Supporting a campus access switch that must recover quickly after failure Covering a branch office switch where after-hours incidents require immediate response Extending protection for production network hardware beyond the base warranty Standardizing premium support across HPE 2920-24G deployments Why This Product 1 24x7 four-hour response versus next-business-day service 2 Five-year term versus shorter support contracts 3 On-site parts and labor versus remote-only assistance 4 Built for HPE 2920-24G versus generic switch coverage