HPE 1Y PW TC ESS WDMR DL385 Gen10 SVC | Service Depot, Exchange — HV6D4PE
Support DL385 Gen10 deployments with a 1-year service plan designed for fast parts recovery and structured depot handling. Advance parts replacement helps reduce the time hardware sits idle after a failure, while web, email, and phone support give administrators direct access to assistance when issues need escalation. New releases updates and knowledge base access add another layer of operational value by helping teams stay aligned with current service information. This service is a strong fit for environments where response speed matters more than broad onsite coverage. The depot exchange model keeps the process controlled and cost-conscious, while the defined 1-business-day advance parts replacement commitment gives procurement and operations teams a clear service expectation. For production systems, that predictability can be the difference between a brief interruption and a prolonged outage. Choose this coverage when you need a practical support plan for enterprise hardware, a faster parts path, and a service structure that supports disciplined infrastructure operations. Ideal For Supporting DL385 Gen10 systems in production environments Maintaining parts recovery coverage during a short refresh cycle Reducing downtime risk for compute-heavy appliance deployments Providing structured support for distributed infrastructure teams Why This Product 1 1-year term for shorter planning horizons 2 Advance parts replacement for faster recovery 3 Depot exchange model for controlled service handling 4 Designed for DL385 Gen10 support continuity
- Service main type: Exchange
- Service location: Service Depot
- Service duration: 1 year
- Advance parts replacement response: 1 business day
- Support channels: web, email, and phone
- Pricing Type: Fixed term
- Product Supported: HPE DL385 Gen10
- Bundle Support: Web support, email support, phone support, web knowledge base access, new releases update
- Covered Period: 1 year
- Provided Support: Parts replacement
- Service Characteristic: Parts
- Service Type: Extended service
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 year
- Service Location: Service depot
- Service Description: Depot-based exchange support with advance parts replacement, support access, and release updates for DL385 Gen10 environments.
- Certification Vendor: HPE
- Language Supported: English
- Key Feature 1: Service main type: Exchange
- Key Feature 2: Service location: Service Depot
- Key Feature 3: Service duration: 1 year
- Key Feature 4: Advance parts replacement response: 1 business day
- Key Feature 5: Support channels: web, email, and phone
- Key Feature 6: Includes new releases update access
- Key Feature 7: Covers physical and electronic service sub types
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