HPE 1Y PW TC ESS WCDMR DL360 G7 SVC | 24x7 Technical Support — H38N3PE

Keep security operations moving with McAfee Gold Business Support, a 1-year technical support service designed for teams that need dependable access to help and updates. The service combines 24x7 support with email, phone, and web channels, so administrators can escalate issues through the method that fits the incident. Beyond break-fix assistance, the service includes new releases update access, web knowledge base access, and virus definitions updates. That matters in environments where security posture depends on staying current, not just resolving problems after they appear. For organizations running McAfee software in production, this support plan helps reduce exposure to stale signatures, delayed troubleshooting, and fragmented response paths. It is a practical fit when uptime, policy consistency, and rapid access to vendor guidance are worth more than a minimal support tier. Ideal For Supporting McAfee deployments that require round-the-clock assistance Keeping virus definitions current in a managed security environment Providing a single support path for email, phone, and web escalation Maintaining production security software during a 12-month operating cycle Why This Product 1 24x7 support instead of business-hours-only coverage 2 Includes virus definition updates for ongoing protection 3 Adds email, phone, and web support channels 4 Includes new releases and knowledge base access