HPE 1Y PW TC CRIT WDMR DL580 GEN9 SVC | On-Site Maintenance — HV9K3PE

Maintain DL580 Gen9 uptime with one year of on-site support, next-business-day parts and labor, and media retention. This service is built for teams that need predictable recovery, faster remediation, and a support model aligned to critical server operations. Maintain server uptime with on-site maintenance coverage Restore operations using next-business-day parts and labor Reduce downtime risk with remote monitoring support Protect service continuity through media retention handling Address hardware faults with parts replacement service Support critical workloads via 1-year service duration Improve recovery confidence with phone, email, and web support Key Features 1-year service duration On-site service location Next-business-day parts and labor response Parts and labor service characteristic Remote monitoring included Media retention support model FAQ What type of support is included? The service includes remote monitoring, new releases updates, web knowledge base access, email support, phone support, repair, and parts replacement. What is the response time? Response time is next business day for parts and labor. Does the service include on-site support? Yes. The service location is on-site. Why is media retention important? Media retention helps organizations maintain control over replaced components during service events.