HPE 1Y PW TC CRIT WCDMR ML350 PW SVC | Technical Support, 24x7 — H39L5PE

Protect uptime for essential HPE workloads with a 1-year technical support service designed for around-the-clock response. This electronic service package combines 24x7 support access with practical tools that matter in production: web knowledge base access, email support, phone support, web support, e-mail notifications, virus definitions updates, and new releases updates. For infrastructure teams, the value is in reducing time spent searching for answers and keeping support channels open when issues do not wait for business hours. The service is structured for dependable assistance across common operational needs, helping teams respond with more confidence and less disruption. This is a strong fit for organizations that need service coverage aligned to critical systems and want a support model that extends beyond a single contact path. It gives IT teams a clearer escalation route, current update access, and a year of coverage that supports stable operations without adding complexity to the environment. Ideal For Supporting production HPE systems that require continuous access to technical assistance Providing a single support plan for teams that need web, email, and phone escalation paths Maintaining service continuity during after-hours incidents and weekend outages Keeping support resources current for environments that depend on timely updates Why This Product 1 24x7 technical support instead of business-hours-only coverage 2 Electronic delivery with web, email, and phone access 3 Includes update and knowledge base access for faster resolution 4 1-year service term for predictable support planning