HP2Y Onsite Exchange CLASER 15X 17X MFP SVC | Riverbed Gold Plus Support — UB4W6E

Maintain uptime and reduce recovery time with Riverbed Gold Plus Level Support. Built for teams that need dependable technical coverage, this service delivers 24x7 assistance across hardware support, software upgrades, and new release updates. When production traffic depends on Riverbed infrastructure, fast access to trained support staff matters. This service package includes phone support, email support, and web knowledge base access, giving administrators multiple paths to resolution. That matters when troubleshooting spans configuration, software behavior, or hardware-related incidents. The combination of electronic and physical service coverage is designed to support both remote diagnostics and practical replacement workflows. For organizations that treat network performance as a business dependency, Gold Plus support helps preserve service continuity and reduce the operational drag of unresolved incidents. It is a strong fit for environments where response quality, update access, and vendor-backed troubleshooting justify a higher support tier than basic coverage. Ideal For Supporting Riverbed infrastructure in 24x7 production environments Maintaining software currency across deployed Riverbed systems Troubleshooting hardware and configuration issues with vendor assistance Backing mission-critical network optimization platforms with premium support Why This Product 1 Includes 24x7 technical support rather than business-hours-only coverage 2 Adds software upgrades and new release updates, not just break-fix help 3 Combines phone, email, and web knowledge base access for faster resolution 4 Supports both electronic and physical service workflows