HP Poly+ Onsite RMX 2000 — 1 Year Onsite Support, RMX 2000 w/ ISDN Card | Onsite, RMX, Conferencing — P79219114

Ensure continuity of bridge capacity and legacy PSTN connectivity with one year of Poly+ onsite support for RMX 2000 appliances. This engagement is intended for deployments that rely on RMX 2000 for large-scale conferencing or ISDN gateway functions; the package documented excludes Clariti licenses but does include support for installed hardware, including the listed ISDN card. Field technicians perform on-site diagnostics, replace failed components with OEM parts, and coordinate escalations to vendor engineering when needed. For enterprises running hybrid deployments that mix cloud and on-premises conferencing, this service reduces mean time to repair for on-site RMX hardware faults and preserves scheduled meeting capacity. Choose Poly+ onsite for an accountable, vendor-backed support path when RMX 2000 hardware continuity is business-critical. Ideal For Provide on-site support for RMX 2000 used as on-prem conferencing bridge Support hybrid cloud deployments that retain RMX 2000 for PSTN breakout via ISDN Protect scheduled town-hall or all-hands events dependent on RMX capacity Augment internal operations with vendor field service for hardware faults Why This Product 1 Includes on-site ISDN card support vs. remote-only troubleshooting 2 OEM parts replacement included vs. customer-supplied spares 3 Dedicated vendor escalation path vs. generic support portals 4 Scoped support for RMX 2000 avoids unnecessary Clariti license costs