HP Poly G7500 4K 3-Year Onsite Support — TC8 4K Video Codec, Wireless | Poly, Support — P86540314
Keep executive meeting rooms and collaboration suites available with a targeted 3‑year onsite support package for Poly G7500 4K base units and TC8 4K video codecs. This service prioritizes hardware availability: same‑site dispatch for failed components, hardware diagnostics on arrival, and replacement of covered parts to return systems to service. The plan is designed for infrastructure teams that require predictable service windows and on‑site remediation rather than remote-only troubleshooting. Use it to reduce escalation cycles, shorten mean time to repair (MTTR) and preserve the audio/video experience for high-value collaboration. Because this SKU pairs directly with Poly G7500 systems and TC8 codecs, it avoids the procurement and operational gaps common with generic warranty alternatives — you buy coverage specifically scoped to your AV endpoints, reducing risk for boardroom and large-room deployments. Ideal For Protect executive boardroom Poly G7500 systems from extended outages Maintain AV availability in corporate town halls and auditoriums Provide onsite remediation for scheduled high‑profile video events Offload hardware triage and parts management to HP field engineers Why This Product 1 Provides dedicated onsite repairs for Poly G7500 systems versus remote-only support plans 2 Covers TC8 4K video codec hardware — specific to Poly endpoints 3 Three-year fixed-term pricing reduces multi-year procurement variability 4 Includes on-site diagnostics and documented repair reports for compliance
- Service term: 3 years
- Coverage scope: Onsite hardware support for G7500 and TC8
- Support delivery: Onsite technician dispatch
- Fault remediation: Parts repair or replacement at customer site
- Service reporting: Repair documentation provided
- Service Type: Onsite support
- Remote Onsite: Onsite
- Service Duration: 3 years
- Service Location: Customer site
- Service Description: Onsite hardware troubleshooting and parts replacement
- Key Feature 1: Service term: 3 years
- Key Feature 2: Coverage scope: Onsite hardware support for G7500 and TC8
- Key Feature 3: Support delivery: Onsite technician dispatch
- Key Feature 4: Fault remediation: Parts repair or replacement at customer site
- Key Feature 5: Service reporting: Repair documentation provided
- Key Feature 6: Eligibility: Coverage scoped to serialized Poly units
Write Your Own Review
