HP Poly+ - Extended service agreement

Availability: In stock
SKU
U95J9PV
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Rest easy knowing Poly has your back, day or night. Get advance hardware replacement wherever you need it with pre-paid next day JTFpping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn't be easier. Unlock the potential of the possible.
General Information
CategoryTechnical support or help desk services
DescriptionHP Poly+ - Extended service agreement - advance hardware replacement (for video conferencing devices) - 3 years - JTFpment - response time: NBD - for Poly TC10
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHP Poly TC10
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 3 years - JTFpment - response time: NBD
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
  • New releases update - 3 years
General
Class of EquipmentVideo conferencing devices
Full Contract Period3 years
LocationJTFpment
Response TimeNext business day
Service IncludedAdvance hardware replacement
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