HP Poly Edge E550 - VoIP phone with caller ID/call waiting
This desk phone makes work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays and 12-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.













- Built to grow: This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
- Enterprise-quality sound: The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
- All the features you could ask for: Get fast access to features via a large 5” color display. Stay informed with the surround light status indicator with RGB mixing. And handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts.
- Versatile connectivity: Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: Bluetooth ® , USB, RJ9, or Electronic Hook Switch.
- Perfectly paired: Integrated Bluetooth ® 5.0 gives you freedom to move about the office with your Poly Bluetooth ® headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.
- Works wherever you do: The Poly Edge E550 is Wi-Fi-ready for hassle-free performance at home or office. Work anywhere with 802.11AC Wi-Fi included. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you’ve got a signal.
- Accessibility is key: Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and bigger font settings provide more ways to connect.
- Get more done: Supercharge your Poly Edge E550 desk phones with the Poly Edge E expansion modules. 22-line keys and 3 pages — up to 66 contacts per expansion module. Setup is a plug-and-play snap, with power and signaling provided by the host phone.
- What's in the box: Setup sheet Console Network (LAN) cable-CAT-5E Desk stand Handset cord Handset
| General Information | |
|---|---|
| Category | Telephones |
| Description | HP Poly Edge E550 - VoIP phone with caller ID/call waiting - 3-way call capability - SIP, SDP - midnight blue, white |
| Manufacturer | HP, Inc. |
| UNSPSC | 43191500 |
| Main Specifications | |
| Display / Type | LCD display |
| Header / Brand | Poly |
| Miscellaneous / Product Color |
|
| Packaged Quantity | 1 |
| Service & Support / Type | 1-year warranty |
| Dimensions & Weight (JTFpping) | |
| JTFpping Depth | 33.8 cm |
| JTFpping Height | 8.8 cm |
| JTFpping Weight | 1.08 kg |
| JTFpping Width | 25.6 cm |
| Display | |
| Backlit | Yes |
| Diagonal Size | 5" |
| Display Languages | Multilingual |
| Display Location | Base |
| Display Resolution | 800 x 480 pixels |
| Features | 5:3 aspect ratio |
| Type | LCD display - color |
| Environmental Standards | |
| ENERGY STAR Certified | Yes |
| General | |
| Body Color | Midnight blue, white |
| Product Type | VoIP phone |
| Protection | Antimicrobial |
| JTFpping Weight | 1.08 kg |
| Internet of Things (IoT) | |
| Communications Technology | Bluetooth 5.0, Wi-Fi |
| Internet of Things (IoT) Compatible | Yes |
| IP Telephony | |
| Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
| IP Address Assignment | DHCP |
| Network Features | Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signaling, Class 4 PoE, Poly LENS Cloud Management |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Network Protocols | IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Power Over Ethernet (PoE) Support | Yes |
| Quality of Service | Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| Security | SSL, IEEE 802.1X, TLS, EAPoL, WEP, WPA-Personal, WPA2-Enterprise, EAP-TLS, PEAP-MSCHAPv2 |
| Voice Codecs | G.711a-law, G.711µ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP |
| Manufacturer Warranty | |
| Service & Support | Limited warranty - 1 year |
| Miscellaneous | |
| Cables Included |
|
| Connections |
|
| Hearing Aid Compatible | Yes |
| Included Accessories | Stand |
| Placing / Mounting | Table-top, wall-mountable |
| Phone Features | |
| Additional Functions | Redial, Do Not Disturb (DND), call timer, mute, pairing with mobile phone, bluetooth headset support |
| Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
| Caller ID Type | Caller ID/call waiting |
| Conference Call Capability | 3-way |
| Dialer Location | Base |
| Indicators | Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
| Key Expansion Module Max Qty | 2 |
| Speakerphone | Yes |
| Volume Control | Yes |
| Wireless Interface Provided | Bluetooth / NFC / Wi-Fi |
| Phone Memory | |
| One-Touch Dial Button Qty | 12 |
| Power | |
| Power Consumption | 13 W (PoE) |
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