HP Poly Edge E500 - VoIP phone with caller ID/call waiting
- Built to grow: Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
- Integrated protection: Rest assured that your devices stay cleaner for longer with integrated Microban | ® | antimicrobial product protection | 1 | .
- Enterprise-quality sound: Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
| General Information | |
|---|---|
| Category | Digital telephones |
| Description | HP Poly Edge E500 - VoIP phone with caller ID/call waiting - 3-way call capability - SIP, SDP - 48 lines - midnight blue, white |
| Manufacturer | HP, Inc. |
| UNSPSC | 43191508 |
| Main Specifications | |
| Display / Type | LCD display |
| Header / Brand | Poly |
| Miscellaneous / Product Color |
|
| Packaged Quantity | 1 |
| Service & Support / Type | 1-year warranty |
| Dimensions & Weight (JTFpping) | |
| JTFpping Depth | 33.8 cm |
| JTFpping Height | 8.8 cm |
| JTFpping Weight | 1.08 kg |
| JTFpping Width | 25.6 cm |
| Display | |
| Backlit | Yes |
| Diagonal Size | 5" |
| Display Languages | Multilingual |
| Display Location | Base |
| Display Resolution | 800 x 480 pixels |
| Features | 5:3 aspect ratio |
| Type | LCD display - color |
| Environmental Standards | |
| ENERGY STAR Certified | Yes |
| General | |
| Body Color | Midnight blue, white |
| Product Type | VoIP phone |
| Protection | Antimicrobial |
| JTFpping Weight | 1.08 kg |
| IP Telephony | |
| Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
| IP Address Assignment | DHCP |
| Lines Supported | 48 lines |
| Network Features | Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signaling, Class 4 PoE, Poly LENS Cloud Management |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Network Protocols | IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Power Over Ethernet (PoE) Support | Yes |
| Quality of Service | Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| Security | SSL, IEEE 802.1X, TLS, EAPoL |
| Voice Codecs | G.711a-law, G.711µ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP |
| Manufacturer Warranty | |
| Service & Support | Limited warranty - 1 year |
| Miscellaneous | |
| Cables Included |
|
| Connections |
|
| Hearing Aid Compatible | Yes |
| Included Accessories | Stand |
| Placing / Mounting | Table-top, wall-mountable |
| Phone Features | |
| Additional Functions | Redial, Do Not Disturb (DND), call timer, mute |
| Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID, Call Forwarding |
| Caller ID Type | Caller ID/call waiting |
| Conference Call Capability | 3-way |
| Dialer Location | Base |
| Indicators | Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
| Key Expansion Module Max Qty | 2 |
| Speakerphone | Yes |
| Volume Control | Yes |
| Wireless Interface Provided | NFC |
| Phone Memory | |
| One-Touch Dial Button Qty | 12 |
| Power | |
| Power Consumption | 13 W (PoE) |
Onsite Service
Following your purchase, JTF will assign an authorized service partner in your area to your account. Your service calls are processed and dispatched in just minutes after they are received, thus minimizing your downtimes. All service partners are authorized, factory trained and 100% endorsed by JTF Network Partners, with over 600 service dealers nationwide*
Same Day Onsite Service:
Same Day Service is provided at your business or home during the contracted Maintenance period.
Exceptions:
1) Your offices are 40 miles away from the closest service providers.
2) Service in HI, AK & PR.
Convenient Assistance:
Having device issues?
Experts are here 8am -6pm weekly to help solve your technical problems.
Fast, free replacements:
If we can’t fix your printer, we’ll try to replace it by the next business day.
No hidden fees:
Parts and labor, replacements, even return shipping — it’s all covered by your JTF Warranty.
Optional extra coverage:
Additional coverage to include supplies are available for purchase.
No Expert Install
$149.00 Expert Install
Installation Service for equipment includes the following:
JTF will schedule an appointment with one person per site. Unless otherwise requested and/or scheduled, the standard practice is to start all installation services within one week the delivery of the hardware to the customer’s location.
Unpacking: JTF will inventory the shipment against the packing list, unpack and install all delivered products.
Setup/Installation: JTF will physically assemble, connect peripherals, network cables, and power cords that were purchased from JTF.
a. This service provides installation of drivers on a single PC workstation (not server), network setup, including the programming of the IP address and network settings and verification of the network functionality, wireless connection setup and verification of the functionality over the Internet.
b. For configuration networking, the Customer can choose between automatic configuration using BOOTCP or Dynamic Host Configuration Protocol (DHCP), or manual configuration with IP address, default gateway, and subnet mask.
c. For multifunction products, the service provides setup of the ‘send to email configuration’ and configuration of the SMTP or LDAP.
d. This service provides the Customer-identified key operator with a basic overview on how to install consumables, plus explanations of basic features and functionality such as drivers, control panel features, embedded Web server, and alerts.
secure transaction
Quick Details
- 3-way call capability
- SIP, SDP
- 48 lines
- midnight blue, white
