HP Poly Edge E500 - VoIP phone with caller ID/call waiting
This desk phone makes work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays and 12-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.











- Built to grow: Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
- Integrated protection: Rest assured that your devices stay cleaner for longer with integrated Microban | ® | antimicrobial product protection | 1 | .
- Enterprise-quality sound: Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
| General Information | |
|---|---|
| Category | Digital telephones |
| Description | HP Poly Edge E500 - VoIP phone with caller ID/call waiting - 3-way call capability - SIP, SDP - 48 lines |
| Manufacturer | HP, Inc. |
| UNSPSC | 43191508 |
| Main Specifications | |
| Display / Type | LCD display |
| Header / Brand | Poly |
| Header / Country Kits | United States |
| Miscellaneous / Product Color |
|
| Packaged Quantity | 1 |
| Service & Support / Type | 1-year warranty |
| Dimensions & Weight (JTFpping) | |
| JTFpping Depth | 33.8 cm |
| JTFpping Height | 8.8 cm |
| JTFpping Weight | 1.08 kg |
| JTFpping Width | 25.6 cm |
| Display | |
| Backlit | Yes |
| Diagonal Size | 5" |
| Display Languages | Multilingual |
| Display Location | Base |
| Display Resolution | 800 x 480 pixels |
| Type | LCD display - color |
| Environmental Standards | |
| ENERGY STAR Certified | Yes |
| General | |
| Localization | United States |
| Product Type | VoIP phone |
| Protection | Antimicrobial |
| JTFpping Weight | 1.08 kg |
| IP Telephony | |
| Compatible Software | Poly Computer Audio Connector |
| IP Address Assignment | DHCP |
| Lines Supported | 48 lines |
| Network Features | Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signaling, Class 4 PoE, Poly LENS Cloud Management |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Network Protocols | IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Power Over Ethernet (PoE) Support | Yes |
| Quality of Service | Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| Security | SSL, IEEE 802.1X, TLS, EAPoL |
| Voice Codecs | G.711a-law, G.711µ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP |
| Manufacturer Warranty | |
| Service & Support | Limited warranty - 1 year |
| Miscellaneous | |
| Cables Included |
|
| Connections |
|
| Hearing Aid Compatible | Yes |
| Included Accessories | Stand, power adapter |
| Placing / Mounting | Table-top, wall-mountable |
| Phone Features | |
| Additional Functions | Redial, Do Not Disturb (DND), call timer, mute |
| Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID, Call Forwarding |
| Caller ID Type | Caller ID/call waiting |
| Conference Call Capability | 3-way |
| Dialer Location | Base |
| Indicators | Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
| Key Expansion Module Max Qty | 2 |
| Speakerphone | Yes |
| Volume Control | Yes |
| Wireless Interface Provided | NFC |
| Phone Memory | |
| One-Touch Dial Button Qty | 12 |
| Power | |
| Power Consumption | 13 W (PoE), 12 W (power adapter) |
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