HP Poly CCX 500 OpenSIP
By design, the Poly CCX 500 Series business media phones are simple and intuitive to use - with one-touch-access to your contacts and meetings. So, users can get right to work.











- Audio expertise you can trust: With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.
- Always ready for the next call: The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user’s day moving, boosting productivity.
- Audio clarity: Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.
- Distraction-free calls: Reduce distracting background noise with Poly Acoustic Fence technology.
- Touchscreen controls: Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.
- Add a Poly headset: Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset.
- IT friendly: Easy for IT to manage provisioning and management of telephony deployment and support.
- Communications platforms: An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.
- What's in the box: Console Desk stand Handset with handset cord Network (LAN) cable-CAT-5E
| General Information | |
|---|---|
| Category | Digital telephones |
| Description | HP Poly CCX 500 OpenSIP - VoIP phone - SIP, SDP, RTCP, RTP, SRTP - 24 lines - black |
| Manufacturer | HP, Inc. |
| UNSPSC | 43191508 |
| Main Specifications | |
| Display / Type | Touchscreen LCD display |
| Header / Brand | Poly |
| Miscellaneous / Product Color | Black |
| Packaged Quantity | 1 |
| Service & Support / Type | 1-year warranty |
| Dimensions & Weight | |
| Depth | 5.2 cm |
| Height | 21.6 cm |
| Width | 17.8 cm |
| Dimensions & Weight (JTFpping) | |
| JTFpping Depth | 24.3 cm |
| JTFpping Height | 7 cm |
| JTFpping Weight | 1.25 kg |
| JTFpping Width | 26.3 cm |
| Display | |
| Diagonal Size | 5" |
| Display Languages | Multilingual |
| Display Location | Base |
| Display Resolution | 1280 x 720 pixels |
| Features | 9:16 aspect ratio, multi-touch, Dark mode, screensaver |
| Type | Touchscreen LCD display - color |
| Environmental Standards | |
| ENERGY STAR Certified | Yes |
| General | |
| Body Color | Black |
| Product Type | VoIP phone |
| JTFpping Weight | 1.25 kg |
| IP Telephony | |
| Compatible Software | OpenSIP, Zoom |
| IP Address Assignment | DHCP |
| Lines Supported | 24 lines |
| Main Features | Integrated Ethernet switch, multiple VoIP protocol support |
| Network Features | Class 0 PoE |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Network Protocols | SNTP, FTP, TFTP, HTTP, HTTPS, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), TCP, UDP, DNS SRV |
| Power Over Ethernet (PoE) Support | Yes |
| Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p, Layer 3 TOS |
| Security | EAPoL, IEEE 802.1X, SRTP, TLS, EAP-TLS, PEAP-MSCHAPv2, WEP, WPA2-Personal, WPA-Personal, WPA2-Enterprise |
| Voice Codecs | Opus, iLBC, G.711a-law, G.711µ-law, G.722, G.729ab |
| Voice Features | Poly HD Voice technology, voice activity detection (VAD), comfort noise generation (CNG), Poly Acoustic Clarity technology, adaptive jitter buffer (AJB), packet loss concealment (PLC), Poly NoiseBlockAI, Poly Acoustic Fence technology |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP, RTCP, RTP, SRTP |
| Manufacturer Warranty | |
| Service & Support | Limited warranty - 1 year |
| Miscellaneous | |
| Cables Included | Network cable |
| Connections |
|
| Hearing Aid Compatible | Yes |
| Included Accessories | Stand |
| Placing / Mounting | Table-top |
| Software Certification | Zoom Certified |
| Phone Features | |
| Additional Functions | Call timer, redial, Do Not Disturb (DND), Intercom, auto answer, push to talk (PTT) |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Call park/pickup |
| Dialer Location | Base |
| Indicators | Busy lamp field (BLF) |
| Operating System | Android 9 |
| Speakerphone | Yes |
| Volume Control | Yes |
| Wireless Interface Provided | Bluetooth |
| Power | |
| Power Consumption | 13 W (PoE), 25 W (PSU) |
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