HP 5Y ONS OPT DHI DMR DT — 5-Year Optional Onsite Support | Desktop Care Pack — UJ0K1E

Ensure end-user productivity across enterprise desktop estates with an optional five‑year onsite diagnostic and repair service. This Care Pack provides scheduled and on-demand onsite technician visits to identify hardware faults and perform remediation at your site, minimizing device downtime and logistical complexity. Tailored for organizations that prefer HP field expertise over internal dispatch, the offering simplifies procurement and budgeting with a defined term and single SKU. Use this option to augment base warranties, support high-density desktop deployments, and provide consistent onsite resolutions across multiple locations. Service delivery follows HP commercial processes for entitlement verification and case escalation, enabling IT teams to focus on higher-value activities rather than hardware triage. Ideal For Add optional onsite support to standard warranty for branch offices Provide onsite diagnostics for high-density desktop deployments Offer predictable lifecycle support for leased desktop fleets Centralize repair escalation under HP field services for IT teams Why This Product 1 Optional onsite diagnostics for targeted deployments compared to blanket warranty extensions 2 Five‑year term provides long-term predictability versus ad‑hoc service calls 3 Onsite field service reduces internal logistics relative to depot repairs 4 Single SKU procurement simplifies procurement versus multiple ad‑hoc orders