HP 5Y 4H 9X5 W/DMR CLJ ENT 670X SVC | Enterprise Support — U45RQE

Keep enterprise print infrastructure available when it matters most. This HP service package delivers five years of 9x5 coverage with a four-hour response target and HP’s Defective Media Retention (DMR) support model for the Color LaserJet Enterprise 670X. It is designed for organizations that depend on consistent document output, controlled service costs, and faster recovery when hardware issues interrupt operations. For procurement teams, the value is in the service structure: defined coverage hours, rapid response expectations, and retention of defective media when replacement is required. That combination helps reduce operational disruption while supporting compliance-sensitive environments where device uptime and data handling matter. It also gives IT teams a clearer support path than ad hoc break-fix arrangements. Choose this service when the printer is tied to front-office productivity, shared departmental output, or centralized document workflows that cannot tolerate extended outages. The result is more predictable support for a premium print platform, with service terms aligned to the demands of enterprise deployment. Ideal For Supporting a shared departmental printer used for daily business documents Maintaining uptime for front-office print workflows with defined response coverage Reducing disruption in compliance-sensitive environments that require controlled service handling Extending service protection for a high-volume HP enterprise printer deployment Why This Product 1 Longer 5-year coverage than short-term break-fix plans 2 Faster 4-hour response than standard next-business-day support 3 DMR coverage adds control for media handling scenarios 4 9x5 service hours fit business-day operations