HP 4Y Active Care NBD ADP DMR HW Supp | On-site Support, Enterprise — U42DDE
Reduce downtime risk with a support plan built for operational continuity. HP 4Y Active Care NBD ADP DMR HW Supp combines next-business-day response with accidental damage protection and defective media retention, helping IT teams recover faster while keeping sensitive data under control. This service is designed for environments where hardware interruptions carry real cost. Next-business-day support helps restore service quickly after a failure, while ADP addresses unplanned physical damage that standard warranties often exclude. DMR adds an important layer for organizations that must retain failed media rather than return it. For procurement teams, the value is straightforward: fewer emergency replacements, clearer service expectations, and stronger protection over a multi-year lifecycle. For infrastructure teams, it means a support path that aligns with business uptime goals instead of forcing reactive fixes after an incident. Choose this coverage when the cost of downtime, data exposure, or replacement delays exceeds the price of basic warranty support. Ideal For Supporting business-critical endpoints in distributed offices Protecting hardware deployed in environments with accidental damage risk Maintaining service continuity for devices that cannot tolerate long repair delays Managing replacement and retention requirements for failed storage media Why This Product 1 Includes accidental damage protection, unlike basic warranty coverage 2 Adds defective media retention for tighter data handling control 3 Provides next-business-day response for faster recovery 4 Extends support planning to a fixed 4-year term
- Service Type: Maintenance
- Remote Onsite: On-site
- Service Duration: 4 Year
- Service Location: On-site
- Service Description: HP Active Care next-business-day support with ADP and DMR
- Product Supported: HP hardware support coverage
- Bundle Support: Active Care
- Provided Support: Parts replacement, repair, phone support, defective media retention
- Service Characteristic: Accidental damage protection, defective media retention
- Key Feature 1: 4-year service duration
- Key Feature 2: Next-business-day response
- Key Feature 3: Accidental damage protection included
- Key Feature 4: Defective media retention included
- Key Feature 5: Hardware support coverage
- Key Feature 6: HP Active Care service plan
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