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HP 4 YEAR ACTIVE CARE NEXT BUSINESS DAY ONSITE W/DEFECTIVE MEDIA RETENTION NOTEB

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SKU

U17XZE

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Details

HP 4 YEAR ACTIVE CARE NEXT BUSINESS DAY ONSITE W/DEFECTIVE MEDIA RETENTION NOTEBOOK HARDWARE SUPPORT - CARE PACK - ONSITE AND PREDICTIVE SUPPORT - 4 YEAR(S) - NEXT BUSINESS DAY RESPONSE - SERVICE LEVEL (COVERAGE): 9 X 5 - IN WARRANTY

Specifications

General Information
Category	Technical support or help desk services
Description	HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD
Manufacturer	Hewlett Packard Enterprise
MSRP	$10,119.00
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years New releases update - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years
General
Full Contract Period	5 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor