HP 3Y NBD Onsite/ADP/Active Care NB SVC | HP Support, Warranty — U18KXE

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SKU
U18KXE
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Reduce downtime risk across your notebook fleet with a 3-year support plan that combines next-business-day onsite service, accidental damage protection, and Active Care coverage. This service is designed for organizations that depend on mobile endpoints for field work, executive productivity, and distributed teams where delays quickly become expensive. Next-business-day onsite response helps restore service without waiting for depot turnaround. Accidental damage protection adds coverage for common mishaps that can sideline a device outside of standard warranty terms. Active Care brings a more proactive support experience, helping IT teams move faster when incidents occur and keeping users productive with less back-and-forth. For procurement teams, this service package offers a clearer cost model than piecing together separate support layers after deployment. For IT, it reduces the operational friction of managing notebook failures at scale. For users, it means a faster path back to work when hardware issues interrupt the day. It is a practical fit for organizations that value continuity, predictable service levels, and stronger protection for business-critical notebooks. Ideal For Supporting executive notebooks that cannot wait for depot repair Covering field and hybrid workers who travel with business laptops Standardizing protection for notebook fleets across multiple offices Reducing downtime risk for user devices tied to daily operations Why This Product 1 Includes onsite response instead of depot-only repair 2 Adds accidental damage protection beyond standard warranty coverage 3 Combines support and protection in one 3-year term 4 Better suited for business notebooks than basic break-fix coverage
  • Pricing Type: Fixed Term
  • Product Supported: HP Notebooks
  • Bundle Support: Accidental Damage Protection and Active Care
  • Covered Period: 3 Years
  • Provided Support: Onsite Support
  • Service Characteristic: Next-Business-Day Response
  • Service Type: Support Service
  • Remote Onsite: Onsite
  • Duration Hours: N/A
  • Service Duration: 3 Years
  • Service Location: Customer Site
  • Service Description: Next-business-day onsite notebook support with accidental damage protection and Active Care coverage
  • Language Supported: English
  • Certification Vendor: HP Inc.
  • Key Feature 1: 3-year service term
  • Key Feature 2: Next-business-day onsite response
  • Key Feature 3: Accidental damage protection
  • Key Feature 4: Active Care support coverage
  • Key Feature 5: Notebook service plan
  • Key Feature 6: HP support offering
  • Key Feature 7: Business endpoint protection
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