HP 3Y Active Care NBD Onsite HW Support | Enterprise Service — U0408E

Reduce downtime risk with 3 years of HP Active Care coverage built for environments where hardware failures cannot wait. This service combines next-business-day onsite response with proactive support handling, so incidents are identified, routed, and addressed with less delay than standard break-fix coverage. For infrastructure teams, the value is in speed and coordination. When a covered issue occurs, HP provides onsite hardware support the next business day, helping restore service faster and limiting the operational drag of extended outages. Active Care is designed for organizations that need more than a basic warranty: it adds a higher-touch support motion that fits production systems, branch deployments, and distributed fleets. Choose this service when the cost of delay is higher than the cost of coverage. It helps protect business continuity, reduce internal troubleshooting time, and give procurement a clear support term tied to the lifecycle of the underlying hardware. Ideal For Supporting production HP hardware that cannot tolerate extended downtime Covering branch or remote systems where onsite repair speed matters Standardizing support terms across a fleet of business-critical devices Replacing basic warranty coverage with a higher-touch service model Why This Product 1 Adds proactive support beyond standard warranty coverage 2 Provides next-business-day onsite response for faster recovery 3 Covers hardware with a 3-year service term 4 Fits production environments where downtime is costly