HP 1Y Poly+ Enterprise New Video Group C — 1 Year Support for Video Systems | Poly, SLA, Onsite — PVIDEOC112

Reduce service risk and maintain certified video operations with 1 year of Poly+ Enterprise New Video Group C support. Designed for infrastructure teams running Poly video solutions, this service delivers a defined 12-month coverage term for Video Group C incidents, coordinated firmware and configuration guidance, and prioritized HP support channels. Use it to sustain operational continuity through hardware or software issues, accelerate incident resolution with documented escalation paths, and align recovery activity with Poly Group C requirements. Service matches enterprise procurement expectations by pairing a specific coverage tier (Video Group C) with a single 12-month term, making it straightforward to budget and compare against lower-tier options. Choose this plan when you require predictable response behavior, documented troubleshooting steps, and a vendor-backed pathway for firmware and interoperability questions tied to your video estate. Ideal For Maintain certified Poly video endpoints under Video Group C during a 12-month term Cover firmware coordination and interoperability questions for enterprise video rollouts Provide prioritized incident handling for executive conference-room systems Bridge support gaps during major video platform upgrades or configuration changes Why This Product 1 Focused Video Group C scope for enterprise conferencing vs. generic support plans 2 12-month term simplifies budgeting compared with ad-hoc break/fix engagements 3 Remote-first delivery with documented onsite escalation reduces travel costs 4 Delivered and billed as a vendor-backed support subscription (MPN PVIDEOC112)