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Electronic HP Care Pack SmartFriend Standalone Service

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UC5Y3E

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Details

The HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your PCs and tablets. HP SmartFriend connects you with certified agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack SmartFriend Standalone Service - Technical support - phone consulting (for desktops) - 1 year - 9x5 - response time: next available agent - for OMEN by HP Laptop 16, 17; HP 27; Chromebook 14; ENVY x360 Laptop; Stream Laptop 11
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Technical support
Compatibility Information
Designed For	OMEN by HP Laptop 16-ae0001nr, 16-ae0009nr, 16-ae0010nr, 16-ae0073cl, 16-ae0075cl, 16-ae0077nr, 16-ae0267nr, 16-ae0377nr, 16-ae0457nr, 16-ae0565nr, 16-ae0667nr, 16-am0007TX, 16-am0028TX, 16-am0108TX, 16-am0146TX, 16-am0273TX, 16-am0297TX, 16-am0353TX, 16-am1001TX, 16-ap0145AX, 16-ap0146AX, 16-ap0166AX, 16-ap0301na, 16-wf0083dx, 16-wf0283TX, 16-wf0287TX, 16-wf1047nr, 16-wf1056TX, 16-wf1077nr, 17-ck2035TX, 17-ck2089nr, 17-db0039nr, 17-db0047nr, 17-db0095cl, 17-db0687nr, 17-db1117nr, 17-db1119nr, 17-db1500nr, 17-db1505na, 17-db1508na HP 22-dd2009a, 22-dg0003w, 22-dg0007c, 22-dg0012, 22-dg0013w, 22-dg0015na, 22-dg0023w, 22-dg0024, 22-dg0033w, 22-dg0923w, 24-cb0025na, 24-cb1144, 24-cr0001, 24-cr0002, 24-cr0007c, 24-cr0014, 24-cr0034, 24-cr0124, 24-cr0220, 24-cr0320, 24-cr1070, 24-cr1080, 24-cr1085t, 24-df1000, 24-df1022na, 27-cr0010a, 27-cr0012, 27-cr0061, 27-cr1003na, 27-cr1057c, 27-cr1064, 27-cr1085t, 27-cr1096t, 27-cr2034, 27-cr2057c, 27-cr2074, 27-cr2075t HP Chromebook 14a-ne1013dx, 14a-nf0002tg, 14a-nf0009nr, 14a-nf0010nr, 14a-nf0012tg, 14a-nf0035cl, 14a-nf0101ds, 14a-nf0102ds, 14a-nf0103ds, 14a-nf0131wm, 14a-nf0201ds, 14a-nf0202ds, 14a-nf0203ds, 14a-nf0204ds, 14a-nk0019wm, 14a-nk0141nr, 14a-nm0000MU, 14a-nm0001MU, 14a-nm0002MU, 14a-nm0003MU, 14a-nm0010wm, 14a-nm0013dx, 14a-nm0019wm, 14a-nm0101nr HP ENVY TE01-4003w, TE01-5002, TE01-5011, TE01-5012, TE01-5117c, TE01-5147c, TE01-5244, TE01-5311, TE01-5344, TE01-5354 HP ENVY Laptop 16-h1001nr, 16-h1020nr, 17-cw1087nr, 17-da0047nr, 17-da0097nr HP ENVY x360 Laptop 13-bf0002na, 14-fa0011AU, 14-fc0025TU, 14-fc0097nr, 15-ew1017nr, 15-fe1077nr, 15-fe1097nr, 16-ad0017AU, 16-ad0097nr HP Pavilion Laptop 15-eg2019na, 16-af0087nr, 16-ag0087nr HP Pavilion x360 Laptop 14-ek0000nr, 14-ek0555nr, 14-ek1010nr, 14-ek1011nr, 14-ek1017od, 14-ek1051cl, 14-ek1099nr, 14-ek1101ds, 14-ek1102ds, 14-ek1655nr, 14-ek2000nr, 14-ek2055cl, 14-ek2087nr HP Stream Laptop 11-ak0026na
Details
Service & Support	Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
General
Class of Equipment	Desktops
Full Contract Period	1 year
Response Time	Next available agent
Service Availability	9 hours a day / 5 days a week
Service Included	Phone consulting