ExtremeWorks ResponsePLUS 1-Year 24x7x4 Service | Cisco, Exchange — CON-SSSNC-CW911B66

Reduce downtime risk with a 1-year ExtremeWorks Managed Services ResponsePLUS extended service. Built around 24x7x4 response, it gives operations teams a defined support path when hardware issues threaten availability. Advance parts replacement helps shorten recovery windows, while depot-based exchange support adds a practical service model for organizations that need fast resolution without carrying excessive spare inventory. This service is well suited to environments where uptime matters more than reactive break-fix coverage. The combination of phone, email, remote monitoring, and parts replacement support gives IT teams multiple routes to resolution. That matters when network access points or adjacent infrastructure sit on the critical path for users, applications, or branch connectivity. For procurement teams, the one-year term makes budgeting straightforward. For technical teams, the service structure is clear: electronic and physical support, depot exchange, and a 4-hour advance parts replacement response target. It is a strong fit when the cost of delay is higher than the cost of planned support. Ideal For Supporting branch or campus network hardware that cannot tolerate extended downtime Reducing recovery time for deployed access infrastructure with parts replacement coverage Budgeting annual support for critical network equipment under a fixed service term Maintaining service continuity when local spares are limited or impractical Why This Product 1 24x7x4 response for faster incident handling 2 Advance parts replacement reduces recovery time 3 Depot exchange model lowers spare inventory needs 4 One-year term simplifies support budgeting