ExtremeWorks 4-Year On-Site Service | Parts Replacement, NBD Support — CON-SSSNT-CWMX8

Protect deployed Extreme Networks equipment with a 4-year on-site maintenance service built for faster recovery and less operational disruption. This plan combines repair, parts replacement, and labor coverage with next-business-day response, helping infrastructure teams restore service without waiting through extended depot cycles or managing separate repair logistics. For environments where hardware availability directly affects user access, network performance, or site operations, on-site support matters. It brings qualified service resources to the location where the issue exists, reducing time lost to JTFpping, triage, and back-and-forth coordination. Parts replacement coverage further shortens the path to resolution by ensuring failed components can be swapped under the service agreement. This service is a strong fit for organizations that need predictable support terms and a clear maintenance path for physical network assets. It is especially valuable when the cost of downtime exceeds the cost of coverage, and when internal teams need a dependable escalation option for hardware faults. The result is simpler support management, faster remediation, and better protection for the infrastructure already in place. Ideal For Maintain branch or campus network hardware that cannot tolerate extended outages Support production infrastructure where on-site remediation is preferred over depot repair Protect installed physical devices with predictable multi-year maintenance coverage Reduce operational risk for teams responsible for business-critical network equipment Why This Product 1 Includes on-site repair instead of depot-only handling 2 Adds parts replacement to speed restoration 3 Provides next-business-day response for faster dispatch 4 Covers parts and labor under a 4-year term