Extreme Networks PartnerWorks Extended Service — 1 Year On-site NBD | Parts Replacement, Repair — CON-SSSNP-CC220M5L

Maintain workload continuity for UCS C220 M5 LFF servers with a one-year, on-site parts-and-labor maintenance contract. This PartnerWorks Extended Service delivers Next Business Day response, on-site repairs and parts replacement to restore hardware quickly and reduce rack-level downtime. For procurement and infrastructure teams, that means fewer emergency escalations, clearer budgeting for maintenance, and less time lost to logistics. The service focuses on physical, hands-on support: certified technicians attend site to diagnose, replace failed components and validate system health. Compared with lower-cost, remote-only options, on-site parts replacement eliminates JTFpping delays and complex RMA cycles for chassis-level and field-replaceable component failures. The product is tailored for densely populated server racks where rapid field service matters — particularly when spare parts on-site are limited. Contract terms and response windows make this a defensible premium: you pay for a measurable reduction in mean time to repair (MTTR) and an operational support model that matches enterprise SLAs for availability. Documentation and repair records are provided to support audits and capacity planning. Purchase this service when uptime, predictable maintenance outcomes and on-site technical presence are priorities for critical UCS deployments. Ideal For Restore failed drives or hot-swap components in UCS C220 M5 LFF servers with on-site replacement Support enterprise rack servers in colocation facilities where on-site access is required Maintain high-density compute nodes used for virtualization and database workloads Provide scheduled hardware remediation during change windows to meet internal SLAs Why This Product 1 Provides on-site parts replacement versus remote-triage only options 2 Next Business Day response reduces MTTR compared with standard business-day SLAs 3 Includes parts-and-labor cover unlike limited telephone-only plans 4 One-year term balances cost and operational risk for production racks