Extreme Networks ExtremeWorks 4 Year On-site Maintenance — 4 Years, NBD | Parts, Repair — U9YT2E

Maintain network availability with ExtremeWorks Extended Service. Four Years of on-site maintenance and parts-and-labor coverage with next-business-day response for physical hardware failures. Maintain network uptime with on-site repairs using 4 Years ExtremeWorks service Accelerate repairs with next-business-day response via on-site dispatch Restore hardware functionality with parts replacement using manufacturer parts Reduce transit-related downtime with on-site service via Extreme Networks technicians Standardize support costs with a 4 Years term using parts-and-labor coverage Simplify lifecycle management with service records and warranty continuity via ExtremeWorks Protect critical ports and throughput with prioritized on-site maintenance Key Features Service term: 4 Years Service type: On-site maintenance Response time: Next Business Day Coverage: Parts & labor Service name: ExtremeWorks Extended Service Service main type: Maintenance FAQ What is covered by ExtremeWorks Extended Service? ExtremeWorks covers on-site maintenance including parts replacement and labor for eligible hardware, delivered under the terms of the service agreement for the contracted period. What is the typical response time for on-site dispatch? Response time is next-business-day for eligible service requests, subject to local availability and the service agreement terms. Can ExtremeWorks be applied to all Extreme Networks products? Coverage applicability depends on the specific hardware model and serial-number eligibility; confirm device eligibility with Extreme Networks using the provided MPN or serial number. How do I escalate a critical network outage under this service? Contact Extreme Networks support and reference your ExtremeWorks contract; support will prioritize dispatch and coordinate on-site technicians per the Next Business Day response commitment.