Cisco Webex Room Bar ESS 8x5xNBD Support | Collaboration, Enterprise — CON-ECDN-CSBARMPN

Keep collaboration spaces available when uptime matters most. This Cisco ESS service provides 8x5xNBD support coverage for Webex Room Bar and Navigator deployments, giving IT teams a defined response window and a clear support path when issues arise. For organizations standardizing on Cisco room collaboration hardware, service coverage is part of the purchase decision. It helps protect the operational value of the deployment by reducing uncertainty around repair timelines and support access. That matters in conference rooms, executive spaces, and distributed office environments where a failed endpoint can interrupt meetings, delay decisions, and create avoidable support escalations. This service is suited to teams that want predictable coverage for collaboration endpoints without overbuying broader support than the environment requires. It aligns support cost with the business criticality of the room system, while preserving the confidence that comes from vendor-backed assistance during business hours. Ideal For Conference rooms that must stay available during business hours Executive meeting spaces with Cisco Webex room endpoints Distributed office collaboration deployments with centralized IT support Organizations standardizing support coverage across room systems Why This Product 1 Defined 8x5xNBD coverage instead of ad hoc break-fix support 2 Built for Cisco room collaboration endpoints, not generic IT hardware 3 Supports business-hours operations for meeting-room availability 4 Provides a vendor-backed support path for enterprise deployments