Cisco Webex Codec Plus 24X7X4 Support | Enterprise Service — CON-EC4T-CSCODECP

Protect collaboration uptime with a Cisco support service built for Webex Codec Plus environments that cannot tolerate extended interruption. The 24x7x4 coverage model provides around-the-clock access to support resources and a four-hour onsite response target, helping teams move quickly from incident to restoration. For organizations that rely on video rooms for executive meetings, customer briefings, and hybrid work, service quality matters as much as the device itself. This support entitlement helps standardize response expectations across the deployment, making it easier to plan operations, manage risk, and maintain a consistent experience for users who depend on the room system every day. The standalone nature of this service is useful for teams that want targeted coverage without bundling unrelated entitlements. It gives procurement a clean line item and gives infrastructure teams a support model aligned to the collaboration platform already in place. For environments where meeting continuity directly affects productivity and stakeholder confidence, that clarity is worth paying for. Ideal For Supporting executive conference rooms that require fast restoration Covering customer-facing collaboration spaces with defined service response Maintaining uptime for hybrid meeting environments Standardizing support for Cisco Webex Codec Plus deployments Why This Product 1 Standalone support keeps the entitlement focused on the codec 2 24x7x4 response helps reduce meeting-room downtime 3 Cisco-specific coverage fits collaboration deployments 4 Onsite support model suits business-critical rooms