ENH 8X5XNBD Meraki MR28 WiFi 6 | Cisco Support, NBD, Enterprise — CON-L1NBD-MR28HW1

Keep wireless access points covered with Cisco support built for Meraki MR28 environments that cannot afford extended outages. This 8x5xNBD service helps restore service quickly when hardware issues arise, reducing the operational drag that comes with waiting on replacement parts and coordinating ad hoc fixes. For IT teams managing branch offices, retail locations, or campus spaces, the value is in predictability. Standardized support coverage makes it easier to plan around incidents, maintain service continuity, and protect the user experience without adding complexity to the network stack. It also helps procurement teams align support terms with the lifecycle of deployed hardware, so the cost of ownerJTFp stays visible and controlled. When wireless access is tied to productivity, guest access, or point-of-sale traffic, even a single failed AP can create outsized disruption. This service is designed to keep the Meraki MR28 in the support envelope your operations depend on, with a response model that fits business hours and replacement expectations that reduce time spent waiting on recovery. Ideal For Supporting branch office wireless access point deployments Maintaining uptime for retail and guest Wi-Fi networks Covering campus access points with business-hours support Standardizing support terms across distributed Meraki installations Why This Product 1 Adds business-hours support instead of break-fix uncertainty 2 Includes next-business-day replacement handling 3 Matches support coverage to Meraki MR28 deployments 4 Reduces downtime risk for distributed wireless sites