Electronic HP Care Pack Return to Depot
HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return JTFpment. HP offers service levels with flexible JTFpment options to the HP designated repair center.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labor (for notebooks, desktops) - 2 years - carry-in - 9x5 - repair time: 3-7 business days - for Laptop 15-dw3096, 15-ef1013, 17-cn0097, 17-cn3217, 17-cp0097; Pavilion Laptop 15-eh1097 |
| Manufacturer | HP, Inc. |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
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| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Notebooks, desktops |
| Full Contract Period | 2 years |
| Location | Carry-in |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
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